Privacy Policy

Steelmet Industries Last updated: 26 August 2026

Steelmet Industries (“Steelmet,” “we,” “us,” or “our”) operates the website www.steelmet.in and its associated blog/shop at blog.steelmet.in, and maintains business pages on third-party platforms including Facebook, Instagram, LinkedIn, X, and others. This Privacy Policy explains what information we collect, how we use it, and your choices, when you visit our website or interact with our social media pages.

1. Information We Collect

Information you provide directly:

Contact details submitted through enquiry forms, contact forms, or order forms (name, email address, phone number, company name, shipping/billing address)
Order and transaction details if you purchase through our online store
Any information you submit in comments, reviews, or messages sent to us

Information collected automatically:

Standard website usage data (pages visited, browser type, device type, approximate location, referring site) via analytics tools
Cookies used for site functionality, shopping cart persistence, and basic analytics

Information from third-party/social platforms:

If you interact with our official pages on Facebook, Instagram, LinkedIn, X, or other platforms, those platforms may share limited public interaction data (such as likes, comments, or shares) with us, subject to each platform’s own privacy policy.

2. How We Use Your Information

We use the information we collect to:

Process and fulfil orders and enquiries
Respond to customer service requests
Improve our website, products, and services
Send order-related or requested communications
Maintain and operate our official social media presence, including publishing product updates, company news, and promotional content

We do not sell your personal information to third parties.

3. Automated Social Media Posting

Steelmet Industries uses an internally managed automation system to schedule and publish content (text, images, and video) to our official social media pages, including our Facebook Page and LinkedIn Company Page. This system:

Publishes only content that Steelmet has prepared and scheduled in advance
Does not collect, process, or store personal data belonging to visitors, followers, or customers of these pages
Operates using API access credentials issued directly by each platform (e.g., Meta, LinkedIn) to Steelmet Industries for the sole purpose of publishing our own content

4. Cookies

Our website may use cookies to remember your preferences, keep items in your shopping cart, and gather anonymized usage statistics. You can disable cookies through your browser settings; some site features may not function correctly if you do so.

5. Third-Party Links and Services

Our website and social pages may link to third-party sites (payment processors, shipping partners, social platforms). We are not responsible for the privacy practices of these third parties. We encourage you to review their respective privacy policies.

6. Data Retention

We retain personal information only as long as necessary to fulfil the purposes described in this policy, or as required by applicable law (e.g., tax and accounting records).

7. Your Rights

Depending on your location, you may have the right to access, correct, or request deletion of your personal information held by us. To exercise these rights, contact us using the details below.

8. Data Security

We take reasonable technical and organizational measures to protect the personal information we hold from unauthorized access, disclosure, alteration, or destruction. No method of transmission or storage is 100% secure.

9. Children’s Privacy

Our website and services are intended for business use and are not directed at children. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last updated” date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Steelmet Industries 8 Bhagwagar Bhawan, Behind Shivraj Hotel, OFF Central Avenue, Nagpur, MH, INDIA 440018

Phone (India): 0712-2728071 Phone (International): +91-712-2728071 Website: www.steelmet.in